We first met Roland and Candace at an open house in Pasadena. Although we quickly knew that the house wasn't right for us, we stayed for more than an hour, talking with Roland and Candace about what we wanted and needed in a house. They listened attentively, asking insightful questions that brought our objectives into clearer focus for us. When we finally left, we knew we’d found something as elusive and important as our dream house – we’d found the team of dedicated professionals who would partner with us to find our new home.
As first-time buyers, we needed a lot of hand-holding -- and they really delivered! Roland and Candace are careful listeners and endlessly patient in answering questions. They calmly guided us through what had seemed like an intimidating process, making it understandable, manageable and even enjoyable. They are experienced and knowledgeable, reassuring and responsive, and they always treated us like their most important clients. Roland and Candace say their business is built on relationships, not transactions, and we believe it -- they never put any pressure on us to “hurry up and buy”; instead, they encouraged us to keep looking until we found a home that we both loved. They provide the kind of great service that everyone promises but almost nobody delivers.
Roland and Candace don’t just show houses, they “know” houses -- inside and out, including construction and design. They added value at every stage of the process, providing insightful and realistic suggestions about how we could remodel homes to better meet our needs. Before making recommendations, they looked under houses to evaluate the plumbing, electrics, insulations, shear walls, etc. They arranged and attended all the home inspections with us, making sure the inspectors covered everything and ensuring that we understood what was happening. This paid off when their follow-through and attention to detail revealed a potentially costly encroachment issue that would not have been discovered by the routine inspections.
When our personal circumstances required us to move our home search from Pasadena to Palos Verdes, Roland and Candace switched gears quickly and seamlessly, providing the same high-quality service despite the added distance. As an endurance motorcycle rider, Roland was up to the challenge. Although he spent hours on the road, Roland always arrived on time, smiling, and managing to look both professional and cool!
Roland and Candace have provided us with phenomenal service in our home search, and we’re pleased to give them our highest recommendation. We’re lucky to be their clients, and we think you would be, too.
Candace, Roland, and Alex are a dream team. Having recently moved to the area they helped us find our dream home. They took time and were very attentive to us and our needs. They are local experts that helped us through the process of looking for homes, deciding what we wanted, and ultimately guiding us in making a winning offer. Their experience and knowledge is incomparable. We are so fortunate to have met and worked with them. We look forward to working with them in the future and referring them to friends. If you are looking for great and trusting realtors in the area, they are your team!
After several frustrating months and multiple rejected offers, my husband and I knew that we needed to change our strategy as prospective homebuyers. After some debate, we decided to change our realtor. A friend referred us to the real estate team of Roland Wilhelm, Candace Gunther and Alex Ford. Throughout the entire process we were impressed by their professionalism and dedication to us as clients. Since they work as a team, there was always one or more of them available to meet us to view homes or respond to e-mails, phone calls and text messages. They are very knowledgeable about Pasadena and surrounding areas, and they found us a beautiful home in a desirable neighborhood. We submitted a competitive offer and we found ourselves in escrow. During escrow, our realtor team took care of all the details and stayed on task making the process quick, organized and painless. Thanks to Roland, Candace and Alex, we finally own our dream home! I honestly feel we couldn’t have done this without them and I’m so grateful that we found this amazing team.
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